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F.A.Q

  • How long does delivery take?
    It usually takes 7-14 business days to process your order and delivery time is 3-5 business days depending on your location.
  • What are the shipping charges?
    Our standard shipping rate will be determined based on your location where your order will be shipped. You will be able to see the shipping fee and/or free shipping option when ordering. You can follow the campaign details to get more information about our free shipping campaigns.
  • What material are your products made of?
    Hoodies are made of 100% cotton 3 thread raised fabric and Oversize T-shirts are made of high quality 100% cotton fabric and provide comfortable use.
  • What size range are your products in?
    We offer a wide selection of sizes, usually from S to XL. You can choose the most suitable size for you by examining the size chart on the product page.
  • How is the print quality on your products?
    The printing technology we use in our products provides high quality and durable results. Prints are designed to last.
  • How long do prints last?
    The prints used in our products are resistant to washing and wearing. When viewed in accordance with our instructions, the prints will last for many years.
  • What type of printing methods do you use?
    We generally use digital high-quality printing techniques in our products. You can find detailed information about the type of printing used on the product pages.
  • How color accurate are prints?
    We use special printing techniques for color accuracy and vibrancy. However, there may be slight color tone differences due to monitor settings.
  • How should I wash my printed products?
    Wash your products inside out at 30 degrees and do not use bleach. It is important to follow the washing instructions to ensure the prints last a long time.
  • Does ironing affect the print?
    While ironing, you should not iron directly on the print. You can find ironing instructions on the product label.
  • Can I have a custom print design made?
    Unfortunately, we do not currently offer custom print design services. However, we may consider this option in the future.
  • Can I choose the printing I want on the products?
    Our currently offered products include certain print designs. You can see available printing options on the product pages.
  • How long are prints guaranteed?
    We offer a quality guarantee for the prints on our products. However, it is important to use the prints in accordance with the use and care instructions.
  • What should I do if I received the wrong product?
    If you received the wrong item, please contact us as soon as possible. We will take the necessary steps to deliver the right product to you.
  • I want to return my product, how can I do it?
    We are sorry for the inconvenience you felt. You can return the product in its original packaging and with its tags. Contact Customer Services to get detailed information about the return procedure.
  • What are the working hours of your customer support line?
    Our customer support team is available all days of the week between 08:00 - 23:00.
  • Where can I find your contact information?
    You can access our contact information from the "Contact" or "Contact Us" pages. You can also email us at [email protected].
  • What payment methods do you accept?
    We accept various payment options such as credit card, debit card and PayPal. You can see all the options on our payment page.
  • How can I get my invoices?
    Your invoice will be sent to the e-mail address where you placed the order. You can also access billing information in your membership account.
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